The information provided in this Privacy Policy covers your interactions on all areas of the website. We strongly believe in protecting your privacy, and it is our goal to allow visitors to provide as much or as little information as they feel comfortable with providing. This Privacy Policy governs our use of the information, which you provide to us or we otherwise obtain in providing our services to you. This policy may change from time to time, so please check back periodically for the most current information. Information you provide today will only be used in accordance with the policy that is in effect as of this date.

Your Personal Information

We collect personal information when voluntarily submitted by visitors in our surveys, orders or contact forms. Personal information is requested in order to process the request. This information may include your name, mailing address, phone number, e-mail address and other information. Any and all information collected by this website is used for internal purposes only!

General Information

We collect general data including your domain name, the name of the web page from which you entered our site, which pages you visit on our site, and how much time you spend on each page. This general information does not include specific identifying information about you. We may also use "cookie" technology to obtain non-personal information from online visitors. We log IP addresses for systems administration purposes. IP addresses are logged to track a user's session. We use this information to monitor and improve our sites, and we do not provide this information to outside parties.

Use of Information

Under no circumstances will we provide or disclose any collected information. We will at no time allow collected information to be sold, traded, or otherwise viewed by any third parties. Webster Wine & Spirits makes every effort to respect the privacy of our online visitors.

How do we verify your age?

All customers are required to prove that they are at least 21 years old at the time they place their order.

RETURN & REFUND POLICY

If you receive bottles that are corked or flawed (undamaged), please contact Customer Service within 30 days of your order at (585) 787-9659 or send an email here. We will exchange any corked or flawed (undamaged) products or provide a refund.

If your package is damaged in transit, we will either re-ship you a new package at no additional charge (standard ground shipping) or credit your purchase back in full.

We invite you to visit our new spirits and wine store, for more information or to speak with our staff contact us.

Contact Us